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Case study x Abbott

Abbott Nutrition EURISA team has increased their speed of content delivery without sacrificing quality.

Case study x Abbott

Client brief


Digital content development is time consuming and involves quite a budget. It stands as a blocker to Multichannel marketing strategies. Abbott decided to re-think their workflows for content development and switch to a new Model.

“We've saved money, time and organizational friction by using the Content Authoring Manager tool. Now Brand teams can make changes in minutes that would have taken an agency hours and additional costs for us.”
Kerry Gilzene - Digital Manager EURISA Abbott

Business challenge

Save time and costs in content creation.

Abbott Nutrition EURISA team has worked with digital agencies to create their content especially for the 3 main channels: face to face eDetailing, remote detailing and emails. Their existing content development Model lacked the agility to create more engaging content at speed, while optimizing campaign content without budget limitations. This resulted in a missed opportunity to address customer needs and business goals. Abbott were also seeking to empower affiliates to localise global content.

Solution

Creating digital content faster without coding.

Abbott adopted CAM™ : the Content AuthoringManager: a code-free design authoring tool.

No code platforms leverage intelligent automation to drive efficiency, agility and performance. Brand teams get their content faster, are able to make any last changes by themselves while still empowering their creative agencies to create more outstanding designs for their marketing campaigns. A streamlined workflow, optimized for a higher demand of content (emails and digital sales aids) compatible with the main CRM systems. It also addresses the need for a simpler master to localization process. All affiliates content existing in one place as a single source of truth.

Business outcomes

Increased business agility in building content by eliminating programming costs
Faster delivery from 1-3 months to launch a new DSA to less than 1-2 weeks
Better engaging content with integrated interactivities, animations, and surveys
Master to localization end to end process

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